Everything you need to know about Viostream ? security, pricing, accessibility, live events and integrations. Can not find your answer? Our team is ready to help.
Security & Compliance
Viostream is IRAP-assessed for PROTECTED level data with sovereign Australian hosting. Everything you need to know about our security posture, data residency and access controls.
Is Viostream IRAP-assessed?
Yes. Viostream has been assessed by an IRAP-accredited assessor for PROTECTED level data, making it one of the few video platforms in Australia authorised for use with sensitive government information.
Our IRAP assessment covers video hosting, live streaming, access management and data storage ? giving agencies confidence to deploy video across all classification levels.
Where is my data hosted ? is it stored in Australia?
Yes. All Viostream video content, metadata and viewer information is stored exclusively in sovereign Australian data centres. No data is routed or replicated to offshore servers.
Australian data residency satisfies data sovereignty requirements for government agencies and highly regulated industries that must keep data within Australian jurisdiction.
Does Viostream support Single Sign-On (SSO)?
Yes. Viostream supports SAML 2.0 and OAuth-based SSO, integrating with Microsoft Azure AD, Okta, Active Directory Federation Services and other major identity providers.
SSO enables your team to access Viostream with existing credentials, centralises user provisioning and deprovisioning, and gives IT teams full control over platform access.
How does Viostream handle data governance and access controls?
Viostream provides role-based access control (RBAC) with granular permissions ? assign viewer, editor, manager or admin roles at the organisation, channel or individual video level.
Every action is logged in a full audit trail, and video access can be time-limited, domain-restricted or revoked instantly, giving compliance teams the governance controls they need.
Is Viostream suitable for PROTECTED level government data?
Yes. Viostream’s IRAP assessment for PROTECTED level data means it satisfies the Australian Government’s Protective Security Policy Framework (PSPF) requirements for video hosting and streaming.
Government agencies can host classified briefings, internal communications and sensitive presentations on Viostream with confidence that the platform meets the required security standards.
Pricing & Plans
Transparent, flat-rate pricing with No Bill-Shock ? you will never receive a surprise invoice. Learn about our plans, free trial and what happens as your usage grows.
How does Viostream pricing work?
Viostream offers transparent, plan-based pricing with no hidden fees. Plans are based on storage, streaming bandwidth and viewer numbers ? so you only pay for what you actually use.
Choose from Starter, Business and Enterprise tiers, with monthly or annual billing. All plans include core platform features, with advanced security and analytics available on higher tiers.
What does No Bill-Shock pricing mean?
No Bill-Shock means you will never receive a surprise invoice for exceeding plan limits. Viostream caps your usage at your plan tier and notifies you before you need to upgrade.
Unlike pay-per-view platforms that charge per stream or per viewer, Viostream’s flat-rate model gives finance teams the cost predictability they need for annual budgeting.
Can I change or cancel my plan at any time?
Yes. You can upgrade your plan at any time and changes take effect immediately. Downgrades take effect at the next billing cycle, and cancellations can be made with 30 days notice.
There are no lock-in contracts on monthly plans. Annual plans receive a discount and are renewed annually ? our team is happy to discuss flexible terms for enterprise customers.
Is there a free trial available?
Yes. Viostream offers a free trial so you can explore the platform before committing. The trial includes access to core features including video upload, basic access controls and the player.
Our team will guide you through setup during the trial and help you assess which plan matches your organisation’s needs. No credit card is required to start.
What happens if I exceed my plan limits?
Viostream will notify you when you are approaching your plan limits and work with you to find the right solution ? whether that is a temporary upgrade, an add-on, or a plan change.
We do not throttle or cut off access without warning. Our No Bill-Shock commitment means you stay in control of your spend at all times.
Features & Integrations
WCAG captions, live events, GovCMS integration, migration from YouTube or Vimeo, and the full list of platforms Viostream connects with ? all answered here.
Does Viostream support closed captions and WCAG accessibility?
Yes. Viostream includes automatic captions powered by AI, manual caption upload, audio descriptions and multilingual subtitle support across all video content.
Our platform is designed to align with WCAG 2.1 AA and the Australian Government Digital Service Standard, helping organisations meet accessibility obligations without additional third-party tools.
Can I run live events and webinars on Viostream?
Yes. Viostream supports fully managed live streaming for town halls, webinars, product launches, government briefings and investor events ? at any audience size.
Live events include automatic recording, real-time viewer analytics, chat moderation tools and replay publishing. Our live event services team can also manage complex events end to end.
Does Viostream integrate with GovCMS?
Yes. Viostream provides a dedicated GovCMS plugin compatible with both PaaS and SaaS implementations, enabling agencies to embed, manage and update video content directly within their government websites.
The integration removes manual iframe embeds, supports metadata management and keeps video governance inside Viostream’s controlled environment ? the preferred choice for GovCMS-powered agencies.
Can I migrate my video library from YouTube or Vimeo?
Yes. Viostream’s migration tools and professional services team can bulk-import your existing video library from YouTube, Vimeo, Brightcove, Kaltura or local file storage.
Metadata, thumbnails and descriptions are preserved during migration. Our team will guide you through the process and ensure your content is accessible and properly organised on day one.
What integrations does Viostream support?
Viostream integrates with Microsoft 365, SharePoint, Teams, Slack, Salesforce, HubSpot, GovCMS, Zoom and dozens of other platforms via native integrations and a REST API.
Our Zapier integration and webhook support allow you to connect Viostream to virtually any platform in your tech stack, automating workflows around video publishing, access and analytics.