A Guide to Employee Onboarding

A Guide to Employee Onboarding

When a person begins a new job, one of the first things they will experience as a new employee will be the onboarding process. While the details vary per company, onboarding an employee generally involves explaining the basics of what your business is about and preparing the new hire for their specific role in more detail as well as what kind of day-to-day experience they can expect to have during their time at your company.

Onboarding can be an involved process, but it's an essential one. According to research by the Society for Human Resource Management, nearly 70% of new hires stay at a business longer than one year if they have a great onboarding experience?

If you want to provide the best onboarding experience possible, the following tips can ensure your onboarding makes a good impression with your new hires and teaches them everything they need to know to be good employees at your company.

Table of Contents

  1. Start Before They Begin
  2. Assign an Onboarding Partner
  3. Provide a Mentor
  4. Utilize Self-Paced E-Learning
  5. Take Advantage of Video
  6. Give Feedback

Start Before They Begin

Don't wait until your new hire's first day at work to start onboarding. In the days leading uo to their arrival, send them educational materials about your industry so they can start learning right away after they've accepted a job offer. There is usually some lag time between when they learn they'll be doing the job and when they start. Take advantage of this time to get information to communicate to new team members and maximize the amount of time they'll be able to work once they arrive at the office.

Assign an Onboarding Partner

Remember when you went to a new elementary school, and the school provided you with a "buddy" or partner to help you get acquainted? You should do the same thing for new team members during your company's onboarding process. Pair any new hire with an onboarding partner — someone who performs a similar function, knows the ins and outs of the daily routine, and can provide guidance and support on a peer level. They can also be a social liaison for the hire, connecting them to other people at the company and helping them build a new network of friends and colleagues.

Provide a Mentor

In addition to providing an onboarding partner to all new hires, consider providing a mentor as well. Typically, a good mentor is a more senior employee who has either held the new hire’s position previously or is otherwise familiar with the needs of the role. This person can answer any questions a new hire might have, and they can also provide valuable wisdom from someone who has advanced further than a peer. Also, a mentor can serve as a sort of ally in the more senior level of the company, so that hires don't feel intimidated by those at the "boss" level, and so they feel able to approach higher-ups if they have any questions, concerns, or topics they need to discuss.

Utilize Self-Paced E-Learning

Rather than use another employee to teach lessons for onboarding, consider doing it all digitally, and letting the new hire learn what they need to at their own pace. Utilizing videos and online courses saves everyone time and lessens the pressures on a new employee, which can help them avoid feeling overwhelmed in their first days. Allowing them to complete training at their own pace ensures that they're able to learn at a speed that allows for retention and true learning — they can always go back and revisit something they didn't understand if they missed it the first time.

Take Advantage of Video

If you want to make your onboarding experience as effective and manageable as possible, incorporate video into your training modules. Videos can help you make introductions that feel personalized, teach lessons without having to continuously hold live courses, and even livestream events to a remote employee or workforce. Video is a powerful and effective communication method. By using videos, you can ensure you still have the personalized touch that communicates your personality and makes your hire feel cared for, without having to step away from your work every time someone new is brought onto the team.

Give Feedback

Don't let the employee go through onboarding in a vacuum. Instead, speak to them and gauge how they're doing throughout the process, whether that's via regular check-ins, testing, or direct supervision. If an employee is doing particularly well at something, let them know to boost their confidence and help them find their interests and passions at work. If they're struggling, offer support and guidance so that they can improve and get better. Onboarding should be a long and engaged process where new employees learn the ropes at their new workplace, and their supervisors and managers ensure they are welcomed into the company smoothly and effectively. 

How Viostream Can Help in Your Onboarding Process

When it comes to onboarding employees, there are many steps you should take to ensure that everyone feels like part of the team. One of the most powerful is video, which is quickly becoming an essential tool for communicating within any organization. 

If you want to utilize video as part of your onboarding process, Viostream can help. Viostream offers a complete online video solution, which allows you to share video easily, live stream events, and provide customized, branded content to make a good first impression and help ensure new employees are adequately educated.

Contact our customer support team to learn more about how Viostream can serve your business or organization.

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Stuart Auld
Stuart Auld
Stuart Auld (Head of Infrastructure) is a multi-disciplinary engineer with broad-ranging experience at executive level delivering operational best practice across customer engagement, technology, change management and process improvement.
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